Changes to our cylinder range
From 1 st February 2023 the following cylinders will be discontinued: Cube, 3.9kg Propane, 4.5kg Butane, 6Lite Propane and 12kg Butane cylinders.
Why have we done this?
Improving our cylinder service is a priority. Our existing range of cylinders is creating complexity within our supply chain. This means longer change over times and reduced filling capacity on high volume key sizes. That’s why we’ve taken the difficult decision to reduce our cylinder range, simplifying the business.
We realise this change will affect customers that rely on these sizes, but we know these changes are necessary to significantly improve our cylinder service.
Suitable Alternatives
There are suitable alternatives to these cylinder sizes within our range, or within the Campingaz range. For example, customers looking for a 3.9kg Propane can be offered a 6kg Propane, and those looking for a 4.5kg Butane offered a 7kg Butane.
For more information on suitable alternatives and safely changing the regulator, visit www.calor.co.uk/cylinder-ranae-faq
Exchange Groups & CRA Charges
We’re also making changes to our Cylinder Exchange Groups and the Cylinder Refill Agreement (CRA).